Events How it works Organiser Studio About
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Apply to sell tickets

Ticketlink Organiser Studio

Built for
East African
event makers.

Create events, sell tickets with M-Pesa and card, manage attendees and scan QR codes at the door — all from one platform. The lowest fees in the market.

Apply to sell tickets See pricing
4%
Platform fee only
Free
To get started
M-Pesa
Native payments
QR
Gate scanning included

What you get

Everything you need
to run events.

Ticket tiers
Create Regular, VIP and VVIP tiers with individual prices, quantities and sales windows. Sold-out tiers close automatically.
Live analytics
Track ticket sales, revenue and orders in real time from your dashboard. Know exactly who is coming before the doors open.
Finances tab
See gross revenue, 4% platform fees, net payouts and a full transaction breakdown — all per event.
QR gate scanning
Every ticket has a unique QR code. Add gate staff, scan from any phone, get real-time admit or reject in under a second.
Poster upload
Upload your event poster directly from the dashboard. If you skip it, a branded Ticketlink banner is generated automatically.
M-Pesa and card
Buyers pay with M-Pesa or card via Paystack — fast, secure and familiar to East African buyers.
Attendee management
Full attendee list with names, emails, ticket types and check-in status — before, during and after the event.
Public organiser page
Your public page on Ticketlink. Buyers browse all your events and follow your upcoming drops from one place.

Simple process

From application
to sold out.

01
Apply
Submit your organiser application — name, organisation, event type, city. Takes under 5 minutes.
02
Get approved
The Ticketlink team reviews your account — usually within 24 hours. You will get an email when you are live.
03
Create your event
Fill in event details, upload your poster, set ticket tiers and prices. Under 5 minutes to go live.
04
Sell and scan
Share your event link. Buyers pay with M-Pesa or card. Scan QR codes at the door from any phone.

Transparent pricing

Simple.
Fair.

No setup fees. No monthly subscription required. We take 4% of each ticket sold — that is it. You keep 96% of your revenue.

Starter
Free to start
For organisers just getting started. No upfront cost.
4% platform fee per ticket sold
Unlimited events
All ticket tiers (Regular, VIP, VVIP)
QR gate scanning included
M-Pesa and card payments
Public organiser page on ticketlink.co.ke
Email support
Apply now
Most popular
Custom subdomain
KSh 1,500 / year
Your own branded URL — yourname.ticketlink.co.ke — for a full year.
Everything in Starter
Custom subdomain for 12 months
Your events only — no marketplace
Your banner and profile photo
Shareable branded link
Apply and add subdomain

Or KSh 500 for a single event duration (30 days)

Enterprise
Custom
For festivals, venues and large organisations running recurring events.
Negotiated fee structure below 4%
Dedicated account manager
White-label event pages
Custom integrations
Priority support
Contact us

All prices in Kenyan Shillings (KES). Platform fee is deducted automatically from each transaction. Subdomain billed separately.

Common questions

FAQ.

How long does account approval take?>
The Ticketlink team reviews all new organiser applications within 24 hours. During busy periods it may take up to 48 hours. You will receive an email confirmation once your account is approved. Until then you can log in but cannot publish events.
When do I get paid?>
Ticket revenue is collected via Paystack and transferred to your registered M-Pesa or bank account. Payouts are processed after your event has taken place. You can track your earnings in the Finances tab on your dashboard.
Can buyers get a refund?>
Refund policy is set by you as the organiser. Ticketlink does not issue refunds on behalf of organisers. You are responsible for communicating your refund policy to attendees on your event page.
How does gate scanning work?>
Every ticket has a unique QR code. From your dashboard you can add gate staff members by email. They log into the Gate Scan portal on any phone with a camera and scan tickets. Admitted tickets are marked in real time — a ticket cannot be scanned twice.
What does 4% mean in practice?>
If you sell a KSh 1,000 ticket, Ticketlink takes KSh 40. You receive KSh 960. For a KSh 3,000 VIP ticket, Ticketlink takes KSh 120 and you receive KSh 2,880. The fee covers payment processing, the platform, QR scanning and support.
Can I have a free event?>
Yes. Free events have no platform fee since there is no revenue. You can set any ticket tier to KSh 0 and attendees register for free and still receive a QR code for gate scanning.
What is a custom subdomain?>
A custom subdomain is a branded URL like solfest.ticketlink.co.ke that shows only your events — no other organisers, no marketplace. It costs KSh 1,500 per year or KSh 500 per event (30 days). You can claim yours from the Profile tab in your dashboard.